please familiarize yourself with our
Studio Policies
RENTAL AGREEMENT
Relish Studios is a natural light photo studio in downtown Salt Lake City, Utah. It is available for use upon hourly, half day, full day and monthly rentals. 1 hour being the minimum booking time period.
BOOKING REQUIREMENTS
Renter must read and agree with the terms of service and payment made in full in order to lock down desired booking time and date.
PAYMENT
Payment can be made online via Acuity Scheduling. We do not accept checks or physical credit/debit cards on location.
AMENITIES AND SPACES AVAILABLE FOR RENTER USE
Studio, Power outlets, Bathrooms, Various rental equipment upon booking, Elevator (must be operated by Relish Studios representative) *Renter must stay inside suite 203 throughout their rental. Renter or anyone in their party is not permitted to enter the private offices of Sauce Media Group or any other “Suites” within the building. *There is an industrial grade elevator available to get to the second floor of the building, must be operated by a Relish representative. We will be available upon request for your booking to do so. Our building was built in 1918, so there are steps to get to both entrances and our elevator. If you require extra ADA assistance, please get in touch with us before your booking.
RESCHEDULING AND CANCELLATIONS
If hourly rentals are canceled before 48 of booking, Relish Studios will issue a full refund. If canceled within 48 hours, Relish Studios will issue a partial refund. 50% will be withheld as a cancellation fee. Day of cancellations will result in the full amount of the hourly rental being charged as a cancellation fee. Any bookings that need to be rescheduled must notify Relish Studios within 48 hours of the original booking and must have a new date rescheduled within 1 week to avoid any fees. Booking for a new date must be made within 1 week of original date or full amount will be held as a cancellation fee. For rescheduling, credits will be offered and tracked by Relish studios. Day of reschedules will be charged a 50% rescheduling fee. Rescheduling is on a first come first serve basis and Relish Studios cannot guarantee any certain date/time. Full or half day rentals must be canceled within 1 WEEK to be issued a full refund and 4 DAYS for a partial (50%) refund. Full day reschedules must be brought to attention 1 week prior to the scheduled date to avoid a cancellation fee.
PARKING
Relish Studios is not responsible for parking. There is a public parking lot on the south side of the building, street parking along the block, a metered parking lot across the street as well as metered parking garages nearby available. DO NOT park on the west side of the building, against the building or otherwise, your car will be towed and Relish Studios is not responsible. Relish Studios is not responsible for any theft or damage to any vehicles during your rental, do not leave anything inside your car.
LIGHTING
Relish Studios is a natural light photography studio and has various lighting situations depending on weather, time of day and season. No refunds will be issued for customers dissatisfaction of lighting due to weather. or unfamiliarity of our lighting schedule.
SCHEDULE TIME
Renter must show up to their shoot on time, as there could be possible bookings before or after your booked time period. If Renter, or anyone in their party is late (without fault of Relish Studios), Relish Studios can not guarantee extra rental time and there will be no refund issued. Renter understands that if they or their party shows up early or stays more than 5 minutes before or after their scheduled rental, this could conflict with other bookings. It will also be considered “overtime” and will be billed accordingly, with a 1 hour minimum. Renter is responsible for setting up any paper rolls rented from Relish Studios. Unless requested before booking Relish Studios will set up for $20 fee. Renter is aware that set up and take down of their personal items (including paper roll rentals) must be completed within the booked time slot. If renter needs more time, please check with a Relish Studios representative 15 minutes before the end of your booked time slot. If the studio is available for an extended rental, extra time will be billed accordingly.
We have installed video cameras that only face the main door, these are used only to be sure renters are entering and leaving the space at the correct times for their rental. Please don't enter the space before your scheduled time, and do not stay after your scheduled time or you will be charged.
RELISH STUDIOS REPRESENTATIVES
There will be a Relish Studios representative available onsite for bookings Mon - Fri, 10am to 5pm to open and close the space, as well as help with elevator operations and answer any questions or concerns during your shoot. If your booking is outside of these hours and you have immediate questions, concerns or need help: you can reach us at relish@saucemediagroup.com, @relishstudios on instagram or TEXT at numbers 3854141794 (Sarah) or 8017933747 (Sam) There may be Relish Studios representatives present during your shoot. If you need assistance at anytime, give a knock on our office door and we are happy to help if we are available! There will be a Relish Studios representative available onsite throughout your rental to open and close the space, as well as set up any strobe rentals prior to your arrival and answer any questions or concerns during your shoot. If you need anything moved within the studio please avoid dragging furniture across floors. Always lift furniture to move and replace before leaving.
RENTAL EXPECTATIONS
Music must be kept at a reasonable volume, as Relish Studios is located in a shared space. We love music, you can connect to our sound system to play your tunes at a chill volume (Name: BT) If moving furniture pieces, mirror etc around the studio during your booking PLEASE do so with 2 people + extreme care, and do not drag pieces across our floor. We have many vintage pieces that we love dearly and wish to keep them in good shape. There is no drinking, smoking, vaping or drug use permitted within Relish Studios. Violators will be asked to leave. No refunds will be issued. With the exception of the items stated below, Renter is welcome to bring their own equipment or props into the space. Relish Studios prohibits the use of any property damaging materials such as nails or tacks. If you need to hang anything within the space you are welcome to use wall friendly tapes, “Fun Tak” or Command Strips. Relish Studios is a safe space to create in. There is an absolute zero tolerance policy for any inappropriate behavior towards a Relish Studios representative. This includes any verbal or physical assault of any kind. Violators will be asked to leave and will not be issued a refund.
CLEANING
With the exception of plants or other fragile objects previously moved by a Relish Studios representative for the Renter, please tidy up and leave the space exactly as you found it. (***Remember, cleaning must be done within your scheduled booking time) If renter does not leave the space as it was upon arrival, there will be a $30 cleaning fee invoiced. If Renter or their party leaves anything inside the space, there will be a $25 fee. The owner will have 48 hours to collect the item(s). Otherwise it will be considered abandoned and donated to charity.
THEFT AND DAMAGES
Relish Studios is not responsible for any theft, injury or other incidents of Renter or their party during the rental. If renter or anyone in their party damages anything within the space (structural, furniture, plant or any rental equipment.), Renter will have to pay for the damages. We take inventory after every booking, if not every item is accounted for, renter will be charged for the full cost of missing items.
VIDEOGRAPHERS
Relish Studios is located in a shared building that hosts many other businesses within it. Background noise is very likely and renter understands that if they are filming video, Relish Studios does not have control over any outside noise within or outside the building that is not in the studio itself. Relish Studios will not issue any refunds due to dissatisfaction with sound quality. * hair salon, construction sounds, trucking company etc ** We have done our best to soundproof our space but there is still some echo, please keep this in mind if filming or recording
RENTER PARTY
Renter accepts responsibility in educating their party in the rules and expectations stated in this agreement.